Consumer Laws

At Vamlegal, we have a team of our best consumer court lawyers and best consumer protection lawyers in Chandigarh, India providing a bouquet of legal services including legal consultation, advisory and dispute resolution services to our clients.

As Consumer Court Lawyers based out of Chandigarh, we provide services related to consumer complaints, enforcement of consumer claims, compensation to consumers as well defense in consumer law cases. The emphasis on the consumer rights and empowerment is being echoed across the world in different forums. In India, the Consumer Protection Act 2019, replacing the 1986 Act, extends the enforcement and protection of the rights of consumers, and provides an effective mechanism to address consumer grievances.

For a fair marketplace and society, consumers ought to protected against the malpractices of unscrupulous traders viz. Unfair Trade Practices, Defective Goods and Services, Deficiency in Services, False Representation, Hazardous Goods, Restrictive Trade Practices, Adulteration and Spurious Goods, Non Compliance of prescribed standards and others.

At the same time, the Businesses, Traders, Sellers and Corporations need effective strategies and legal advise to mitigate any risks associated with the statutory compliance to the Consumer Protection Act 2019, and also effective defense with the right approach in the unwanted litigation.

With the heavy dependency on e-commerce platforms and services in the current times, there has been a drastic increase in the business activity online propelled further with digital payments and option to pay in EMIs. The increased consumer spend, however, has resulted in increase in the consumer complaints on account of defective products due to poor build quality or deficiency in services by either the platforms or 3rd party sellers or the delivery service providers. In some cases, there are issues due to complexities involved in the logistics and last mile deliveries, digital payments and after-sales service of products purchased online. These factors impact consumer satisfaction thereby resulting in consumer grievance which eventually, if not addressed in time, result into consumer court cases against the manufacturers, dealers or service providers.

In most cases, if the complaint is drafted in the right manner and articulated properly addressing the key points in contention, along with presentation of evidence as required to prove the claim, the courts aim to ensure fair and just outcomes, focusing on protecting consumers from exploitation and upholding their rights. 

consumer laws

Our team has expert Consumer Court Lawyers in Chandigarh, and we offer the following services in our Consumer Laws Practice and help our clients in enforcing their claims:

  • Legal Notice as per the provisions of the Act
  • Drafting & Vetting of consumer agreements
  • Legal Advisory on unfair contracts & unfair trade practices, product liability actions, misleading advertisements & consumer disputes
  • Consumer Complaints lawsuits and Defense in consumer protection claims;
  • Settlement of disputes through mediation (alternate dispute resolution with consent of both parties)
  • Representation before the Grievance Cell if the service provider is State/Central establishment
  • Litigation for Consumer Complaints & Claims at Original and Appellate Jurisdiction courts

Our team is amongst the best Consumer Court Lawyers in Chandigarh, and we practice before the Chandigarh, Mohali and Panchkula District Consumer Commissions, Punjab State Consumer Disputes Redressal Commission, Haryana State Consumer Dispute Redressal Commission and National Consumer Disputes Redressal Commission (at New Delhi)

Check our other services here