Key Scenarios in which Consumer can file complaint under Consumer Protection Act, 2019
The primary objective of the Consumer Protection Act, 2019 is the protection of the interest of the consumers, enforcement of consumer rights and timely and effective settlement of consumer disputes. The Act addresses the constantly emerging vulnerabilities of the consumers considering the newer set of challenges with the emergence of E-Commerce and logistics systems. We have already discussed in detail the new provisions in the Consumer Protection Act, 2019 in our earlier article here. In this article, we briefly discuss on the key scenarios or cases in which consumer can file complaint under the Consumer Protection Act, 2019. Key Scenarios for Complaints under the Consumer Protection Act, 2019 Consumers have right to seek redressal against the unfair, restrictive trade practices or unscrupulous exploitation. Complaints under the Consumer Protection Act, 2019…